by Daniel Fink, MD, Chair, The Quiet Coalition

This piece in Modern Restaurant Management discusses potential solutions to the restaurant noise problem.  It also includes information from Zagat that too much noise is now the leading complaint of restaurant patrons, beating out poor service by one percentage point.

The author works for a company providing sound absorbing products, so those are what he focuses on, but the simplest solution to restaurant noise costs nothing: turn down the volume of the amplified sound.