Citing noise as discrimination, Joyce Cohen, writing for the Washington Post, goes after the restaurant industry. I’m grateful that Ms. Cohen relied on The Quiet Coalition Chair, Dr. Daniel Fink, in this terrific piece, and that she did her homework to get the facts straight.
I hope this kind of reporting will lead to changes in the restaurant industry, which, thanks to Yelp and Zagat and restaurant reviewers at newspapers like the Washington Post, are showing that noise is the number one complaint of restaurant goers. Let’s hope that restaurant owners are finally waking up to the fact that too much noise is actually bad for business.
And congratulations to the Washington Post for taking on this industry and it’s egregious practices! This article has certainly opened up the conversation about restaurant noise and disability.